If you are experiencing domestic abuse, you are not alone. Ontario has over 100 women’s shelters that offer safe, confidential, and free services to women and children escaping violence.

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Women’s shelters (also called transition homes) are safe places for:

• Women experiencing abuse from a spouse, partner, or family member

• Mothers fleeing with their children

• Survivors of emotional, physical, or sexual violence

• Women from marginalized communities, including Indigenous, LGBTQ+, and newcomers

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• Call the Assaulted Women’s Helpline (24/7): 📱 1-866-863-0511 or TTY 1-866-863-7868 They will help connect you with the closest available shelter.

• Search online using ShelterSafe.ca:

  • Go to sheltersafe.ca

  • Click on Ontario and browse shelters by location or available services

• Visit in person, if safe to do so

  • Some shelters allow walk-ins

  • Always call 911 if you are in immediate danger

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Most shelters in Ontario provide:

• Emergency housing for women and children

• Safety planning and risk assessment

• Legal support, including help with restraining orders, legal aid, and court accompaniment

• Emotional support and trauma counselling

• Parenting support and children’s programs

• Help with finding long-term housing

• Assistance with income support, Ontario Works, and other benefits

• Transportation, interpreting services, and help for people with disabilities

Many shelters are accessible and serve women of all identities and immigration statuses.

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If you have time and it’s safe:

• Identification for you and your children

• Prescription medications

• Health cards, legal documents, and immigration papers

• Important contact information

• A few personal items like clothing and toiletries

Don’t worry if you can’t bring anything — shelters will support you regardless.

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• Shelter addresses are confidential

• Staff are trained in safety and security protocols

• Visitors are not allowed without screening

• Abusers are not informed of your location

• Some shelters offer transportation services for women fleeing urgently

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Yes. You will not be denied shelter based on:

• Immigration or refugee status

• Lack of ID

• Being involved in a criminal matter (unless there are specific safety risks)

Shelters can connect you with:

• Immigration lawyers

• Community legal clinics

• Bail supervision and family law supports

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• ✅ Over 100 shelters across Ontario support survivors of abuse

• ✅ Call 1-866-863-0511 or visit sheltersafe.ca for help

• ✅ Shelters offer housing, legal support, trauma care, and safety planning

• ✅ Locations are confidential and secure

• ✅ Services are free, 24/7, and available in multiple languages

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• Assaulted Women’s Helpline – 1-866-863-0511

• ShelterSafe Ontario – sheltersafe.ca

• Legal Aid Ontario – 1-800-668-8258

• 211 Ontario – Dial 2-1-1 for local support services

• Talk4Healing (for Indigenous women) – 1-855-554-4325

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Women's shelters in Ontario serve women, with or without children, who are experiencing abuse from an intimate partner or family member. Many shelters are inclusive of trans women and gender-diverse individuals.

No. All services provided by provincially-funded women's shelters in Ontario, including accommodation, food, and counselling, are completely free.

Yes. The location of women's shelters is kept confidential to protect the safety of residents. They have security protocols in place, such as security cameras and locked doors, and staff are trained in safety and security procedures.

If you have time and it is safe, try to pack a small "go-bag" with essentials like identification, medication, legal documents, and a change of clothes. However, your safety is the most important thing. You can still get help even if you arrive with nothing. Shelters will help you get the necessities you need.

Yes. You can access a shelter regardless of your immigration status. Staff can connect you with resources that can help with immigration matters related to abuse.

The length of stay in an emergency shelter is typically short-term, often for several weeks. During this time, staff will work with you to find longer-term solutions, such as applying for transitional housing or finding a permanent, safe place to live.