Is KC’s Plaza Safer Under New Owners? Here’s What Shop Owners and Visitors Say
Shootings and sideshows have long troubled Kansas City’s Country Club Plaza. New owners have ramped up security and community programs. Shop owners and visitors share their experiences and thoughts on safety improvements

Kansas City, MO — July 13, 2025
The iconic Country Club Plaza, a beloved shopping and entertainment district in Kansas City, has struggled for years with incidents of shootings, sideshows, and other security concerns that have unsettled visitors and shop owners alike. However, since the Plaza changed ownership earlier this year, many are asking: Has the safety of the area improved?
The new ownership group, a consortium of local investors and real estate developers, took over management in early 2025 amid growing public pressure to address crime and restore the Plaza’s reputation as a safe and family-friendly destination. Their approach has been multifaceted, focusing on increased security presence, community engagement, and infrastructure improvements.
Enhanced Security Measures
One of the first actions taken by the new owners was to boost the security force patrolling the Plaza. Security officers now work extended hours, coordinating closely with the Kansas City Police Department. “We’ve nearly doubled our security personnel,” says Sarah Thompson, the Plaza’s new Director of Safety. “Our teams are highly trained, and we’ve implemented rapid response protocols for any incident.”
Additionally, the installation of over 200 new surveillance cameras throughout the Plaza has created a robust network that allows security to monitor activities in real time. “The technology has been a game changer,” Thompson adds. “We can now identify and react to problems before they escalate.”
Community and Business Impact
Shop owners have begun to notice the difference. Maria Lopez, who owns a boutique on Main Street, shares, “There’s definitely been a shift. Fewer disturbances, and customers tell me they feel more comfortable spending time here again.” Similarly, Jason Miller, manager of a popular restaurant, remarks, “Our foot traffic has increased, especially families who used to avoid coming in the evenings.”
However, some express cautious optimism. “It’s better, but we’re not out of the woods yet,” notes Linda Park, who operates a jewelry store. “We still see occasional issues, but the response time has improved dramatically.”
Visitors’ Perspectives
Visitors echo these sentiments. “I come to the Plaza weekly with my kids,” says local resident Kevin Andrews. “The extra security makes me feel safer. It’s noticeable.” Another visitor, college student Rachel Kim, says, “Before, I heard stories about sideshows and fights, so I was hesitant. Now, it feels more welcoming.”
Despite progress, challenges remain. The Plaza’s open layout and its popularity for night events continue to attract crowds where managing behavior can be difficult. Authorities emphasize the importance of ongoing vigilance and collaboration.
Looking Ahead
The new owners have committed to further investments, including improved lighting, community outreach programs, and partnerships with local organizations focused on youth engagement and crime prevention.
Kansas City Police Chief Angela Martinez supports the efforts: “We’re encouraged by the new management’s proactive stance. Public safety is a shared responsibility, and these changes are a step in the right direction.”
As summer events and holiday seasons approach, all eyes will remain on the Plaza to see if these improvements hold and if Kansas City’s premier shopping destination can reclaim its status as a safe, vibrant hub for all.