Emergency Hotlines and Crisis Services for Women in Vancouver

In times of crisis, immediate support is essential. This guide lists five crucial emergency hotlines and crisis services available for women in Vancouver, providing a lifeline in difficult moments.

When you are facing a crisis, knowing where to turn for immediate help can make all the difference. Women in Vancouver experiencing violence, mental health challenges, or other urgent situations have access to dedicated 24/7 hotlines and crisis services. Reaching out is a courageous step toward safety and support.

If you or someone you know is in immediate danger or requires urgent police, fire, or medical assistance, dial 9-1-1 without hesitation.

• Call or Text: 1-800-563-0808 (toll-free, confidential, multilingual)
• Operates 24/7 across BC to support victims of crime and trauma, including domestic violence and sexual assault.
• Provides crisis counselling, safety planning, information, and referrals to local resources such as shelters and counselling in Vancouver.

• Call: 604-687-1867 (24/7)
• Specialized crisis line serving women in BC who have experienced violence.
• Offers emotional support, safety planning, legal information, and referrals to shelters and community programs in Vancouver.

• Call: 604-255-6344 (24/7)
• Supports women and gender-diverse individuals affected by sexual violence.
• Provides crisis intervention, emotional support, information, and referrals to trauma-informed services in Vancouver.

• Call: 604-872-3311 or Toll-Free 1-866-872-3311 (24/7)
• Offers immediate mental health crisis intervention for individuals in the Vancouver Coastal Health region.
• Trained professionals provide de-escalation, crisis counselling, and referrals to mental health services.

• Call: 1-800-668-6868 (toll-free, 24/7)
• Text: CONNECT to 686868
• Available to youth and adults across Canada for confidential e-mental health support.
• Offers phone, text, and online chat counselling with referrals to local services, including support relevant to women in Vancouver.

• Immediate Support: A lifeline in critical moments requiring emotional de-escalation and guidance.
• Confidentiality: Safe space to share without fear of exposure or judgement.
• Safety Planning: Expert assistance in developing tailored strategies to protect yourself and others.
• Referrals: Connection to essential community resources like shelters, legal aid, and ongoing counselling.

• Non-Judgmental Listening: Trained staff or volunteers provide empathetic, unbiased support.
• Privacy Assurance: Your information remains confidential unless there is risk of imminent harm.
• Actionable Guidance: Immediate crisis intervention and steps you can take right away.
• Resource Navigation: Clear referrals to specialized services for longer-term assistance.

• Ask about emergency shelter options and transition housing programs.
• Inquire regarding counselling services—individual or group—to process trauma.
• Request information on legal support for protection orders and advocacy.
• Explore community-based programs for peer support, skills training, and empowerment.