Connecting in Crisis: BC Hotlines and Support Networks You Need to Know

This blog post provides a comprehensive overview of key crisis hotlines and support networks available in British Columbia for individuals facing mental health emergencies, domestic violence, addiction, and other crises.

British Columbia’s stunning landscapes can mask moments of deep distress. When crisis strikes—whether due to mental health challenges, domestic violence, addiction, or urgent needs—knowing where to turn is vital. This guide outlines essential hotlines and support networks across BC to provide immediate help, specialized services, and ongoing community connections.

• Dial 310‑6789 (no area code) for 310‑Mental Health Support, available 24/7 for confidential emotional support, information, and referrals to local services
• Call 1‑888‑494‑3888 for the Vancouver Island Crisis Line (also text 250‑800‑3806 or use online chat) to reach 24/7 crisis support on Vancouver Island, Gulf Islands, and Powell River
• Contact KUU‑US Crisis Line Society at 1‑800‑588‑8717 (adult/elder line) or 250‑723‑4050 (youth line) for culturally sensitive, 24/7 crisis support for Indigenous peoples in BC
• Find a local distress line by searching the Canadian Association for Suicide Prevention (CASP) listings or online for “distress line British Columbia” to connect with trained volunteers across communities

• VictimLink BC: Call 1‑800‑563‑0808 for confidential information and referrals related to domestic violence, sexual assault, and crime victimization, available 24/7
• BC Society of Transition Houses: Access confidential shelter and support for women and children fleeing abuse; visit bcsth.ca for a province-wide map and referral information
• Alcohol & Drug Information and Referral Service (ADIRS): Call 1‑800‑663‑1441 for confidential referrals to substance use treatment programs
• Youthspace.ca: Connect with text and online chat support for youth facing crisis or emotional distress
• Seniors Services Society of BC: Call 1‑866‑437‑1940 for information and referrals on elder abuse, neglect, and social isolation

• Community Mental Health Centres: Find counselling, therapy, and support groups through your regional health authority’s website
• Peer Support Groups: Join facilitated groups for mental health, addiction recovery, grief, or other challenges at local community centres and nonprofit organizations
• Online Support Forums: Participate in moderated online communities that offer shared experience, advice, and encouragement, ensuring the platform prioritizes safety and privacy

• Listen without judgment and acknowledge their feelings
• Share details of relevant hotlines and support services
• Offer to stay with them or call on their behalf if they cannot reach out themselves
• Encourage professional help and assist with making the initial connection
• Take care of your own well-being by seeking support when needed

In British Columbia, no one has to face crisis alone. From 24/7 mental health lines to specialized victim support and peer networks, the province offers a lifeline in even the darkest moments. Keeping this resource guide close can make all the difference for you or someone you care about. Reach out early and remember that help is always within reach.