VQRP+ is a government fund that provides quick, short-term financial assistance to victims of violent crime. A key principle of the program is that it is the "payer of last resort." This means it covers necessary expenses that are not covered by any other source, such as private insurance, the Ontario Health Insurance Plan (OHIP), or other government support programs.

The program is designed to be fast. Decisions on emergency expenses are often made within a couple of business days, ensuring help is there when it's needed most.

The program is available to victims of the most serious types of crime. You may be eligible if you are a direct victim of:

• Homicide (support for immediate family members)
• Attempted murder
• Serious physical assault (e.g., aggravated assault)
• Intimate partner violence (domestic violence)
• Sexual assault
• Human trafficking
• Hate crimes (that included violence or threats of violence)

VQRP+ covers a range of immediate and short-term needs, which are grouped into two main categories with different time limits.

1. Emergency Expenses (within 45 days of the incident)

These are costs directly related to ensuring your immediate health and safety.

• Home Safety: Emergency repairs to secure your home (e.g., replacing broken doors or windows) and changing locks.
• Personal Safety: Cellular phones for safety planning, emergency accommodation and meals if you cannot stay in your home.
• Transportation: Costs for emergency travel, such as getting to a shelter, a hospital, or a safe place.
• Crime Scene Cleanup: Professional services to clean a home after a violent crime.

2. Counselling & Other Supports (application within 90 days of the incident)

These supports are focused on the initial stages of recovery.

• Counselling: Funding for short-term counselling sessions with a registered therapist.
• Funeral Expenses: Assistance for families of homicide victims.
• Serious Injuries: Support for victims who have sustained serious injuries from a crime.
• Specialized Supports: Tailored assistance for victims of human trafficking.

This is the most important part: you do not apply directly to the government. The program is delivered through local, community-based victim service agencies. For anyone in Toronto, your primary point of contact is Victim Services Toronto.

Step 1: Contact Victim Services Toronto

As soon as possible after the incident, get in touch with Victim Services Toronto. Their crisis counsellors are available 24/7. They will be your guide through the entire process. A police report is usually required to access the program, but Victim Services can discuss your situation even if you haven't reported yet.

• Victim Services Toronto 24/7 Crisis Line: 416-808-7066
• Website: victimservicestoronto.com

Step 2: Needs Assessment

A crisis counsellor from Victim Services will speak with you to understand your immediate needs and determine which expenses may be eligible for VQRP+ funding. They will explain the program rules and what documentation might be needed (e.g., a quote from a locksmith).

Step 3: Application Assistance

The Victim Services counsellor will help you complete the VQRP+ application form. They handle all the paperwork and submit it on your behalf. This takes the administrative burden off you at a time of immense stress.

Step 4: Approval and Direct Payment

Once the application is submitted, it is reviewed quickly. For approved expenses, VQRP+ pays the vendor or service provider directly. For example, they will pay the locksmith company, the hotel, or the counsellor. This means you do not have to pay out-of-pocket and wait for reimbursement.

• Strict Time Limits: You must connect with a service provider to apply for emergency expenses within 45 days of the crime. For counselling and other supports, the window is 90 days (though this can sometimes be extended).
• Police Report: In most cases, the crime must have been reported to the police. Speak with Victim Services if this is a concern for you.
• Payer of Last Resort: Be prepared to confirm that your costs are not covered by any other plan (e.g., your employee benefits for counselling).

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Disclaimer: This guide provides general information and is not legal advice. The VQRP+ program has specific eligibility criteria. The best source of information and assistance is your local victim services agency.