RATED 1.0

Jul 10, 2025·via Google

Derek Lawson

RATED 1.0

Aug 10, 2024·via Google

Dan Summers

"In my experience, this place lacks genuine concern. Both my family and I have worked with various therapists here, but none of us have witnessed any improvement. Save yourself the trouble; seek counseling at a local church where you might find someone who truly cares about your family. Unlike here, they won't breach your trust by making you the latest office gossip in the In-Depth cubicles (a betrayal I've personally endured)."

RATED 5.0

Aug 10, 2024·via Google

Jane Lewis

RATED 1.0

Aug 10, 2021·via Google

Danny Jones

"My review is honest and if I could I would attach screenshots of all my communication with this company. If I could give zero stars I would. My review is based on the Fort Collins based In-Depth Therapy. I was a client of Marnie Richter. The paper work process was rather simple. The first meeting went decent for the first 45 minutes, at which point we were scheduling my next appointment 2 weeks later. At which point Marnie Richter told me she was pretty flexible as this was her second job and is a elementary teacher first. I found this a little unprofessional as that is none of my business and I was coming to her for mental help. At this time we made plans to set up my payment method. A couple days pass I call and give her my payment information and ask if we can split the charges, which she fully agreed to. We have our second appointment session was ok I asked for a letter I needed in order to get custody of my children from out of state at which time she agreed to write me a letter. I never got the letter I needed from her then I asked again if we could split the charge as Christmas was less than a week away. She agreed to charge one session after December 15tg and the next after January first. She then later said she TEXTED me asking for my card information which I refused to give in text message as I feel that is very unsafe!! I woke up on December 28th 2020 to the bank calling saying In-Depth Therapy had charged my account 3 times which set my account over draft for 2 charges. When I contacted her to inform her and ask what was going on she pushed all the blame on me and used everything I had told her about my past against me and made me feel exactly like I was worthless. I came to her for help and left in more hurt than I came to her. Flash forward I asked to speak with whoever was in charge and didn't get a response until I asked again 24 hours later. I then received a email from Barbara Humble explaining she was one over the owners and that they would open on Jan. 4 after the holidays to give her a call. I have called over 135 times to be met with a voice-mail explaining they will be closed until January 4tg. It's the 12th now with still no response nor solution. Barbara Humble did call me 1 time in all this time and I was mid work 40ft in the air and couldn't talk. I have repeatedly called with the same voice-mail and no answer. If you have serious mental issues and need help I would consider looking elsewhere as my problem started December 28th 2020 and have yet to get help. I dont think they take their clients needs important."

RATED 5.0

Aug 10, 2020·via Google

yoseff c

"I just wanted to shout out Sally at in-depth. Over the months we have established great rapport which has in previous experience always been a challenge. I very much value her knowledge and willingness to listen and address my issues head on. I can’t thank her enough for the fantastic job she has done in past months and I am for the first time in a decade excited about what the future holds. Joey C"