Loretta Riddle
Google Rating
4.8(799 reviews)
- (614) 947-7566
- universitydistrict@ubreakifix.com
About:
Aggressive trial lawyer with 12 years of experience. Experienced in DUI/OVI, major and minor criminal, traffic, divorce, custody, appeals. Licensed in Ohio,Michigan and certain Federal Courts..
DVLawyers AI Summary:
uBreakiFix by Asurion specializes in providing fast, reliable repair services for a wide range of electronic devices, including smartphones, tablets, computers, and gaming consoles. Their focus is clearly on restoring your essential tech items, allowing you to regain normalcy in your daily life, especially when dealing with frustrating device issues. The firm operates with a commitment to quality, offering free diagnostics and same-day service for most repairs, ensuring that you can quickly get your devices back up and running. The tone of uBreakiFix is approachable and friendly, with an emphasis on customer service and support. Their staff is described as knowledgeable and accommodating, which can be comforting for survivors who may feel overwhelmed or vulnerable during a repair process. They aim to foster a safe and welcoming environment where customers can feel at ease discussing their device issues. While uBreakiFix is not a law firm and does not provide legal services regarding domestic violence or related matters, it could be a helpful resource for survivors needing to repair vital communication devices. Should you be a survivor looking to regain control over your tech, uBreakiFix could be a practical choice, particularly if you find yourself in need of quick and reliable repairs. Remember to prioritize not just the technical aspects, but also the emotional support you may need from your surroundings during this time.
Jurisdiction:Michigan (); Ohio (); 6th Circuit ()
Practice Area
Criminal Law
Guides reporting, evidence, bail conditions, no-contact orders, prosecutions or defenses, and record sealing, centering survivor safety and informed participation across the criminal process.
Employment Law
Helps DV survivors with workplace safety, leave, accommodations, retaliation, and wrongful termination when abuse affects job performance or requires schedule or location changes.
Family Law
Handles divorce, custody, parenting time, and support with DV-informed safety planning, temporary orders, safe exchanges, discovery protections, and long-term financial stability.
Languages
English
Fees
Free Consultation
Associations
Member
Reviews
RATED 5.0
Sep 25, 2025via Google
Jennifer Grothause
RATED 5.0
Sep 25, 2025via Google
Colleen Reidy
"Mike was so helpful!! Ask for him. He was able to explain everything so I could understand the issue and price breakdown"
RATED 5.0
Sep 25, 2025via Google
feray gungor
RATED 1.0
Sep 25, 2025via Google
Rami Samaha
"This review is written 1 week after my interaction with uBreakiFix. At this point, I have fixed my phone and recovered my data, and have no resentment towards the store. This review is based on my personal experience and everything that follows is based on pure fact, not emotion. I took my iPhone 14 Pro to uBreakiFix because my screen would intermittently go in and out. They quickly diagnosed my phone by saying my screen was faulty, and I needed a new screen. They gave me different options (OEM, aftermarket, etc...) and were reasonably priced all the way around. I drop my phone off in the morning and they expected to have it ready before I even left my work at 6 pm. I did not receive any notifications or updates that my phone was ready (~4 pm promise time), which was slightly concerning, so I just waited till I got off work and headed over. When I go to pick up my phone, one of the employees goes to the back to grab it and I overhear his conversation with his technician about what's going on with my phone "It's not holding a charge" "It's been sitting on the charger the whole day", which was pretty shocking to me since they diagnosed it as a bad screen, and never mentioned anything about the battery or charging of the phone. He comes out to me and tells me he is going to reverse the repairs, not charge me, and send me on my way. He lets me know it is having some type of motherboard issues that they would not be able to fix. He reverses the repairs, hands me the phone and it is at 1% battery life. I ask him to charge it for me for 5 minutes so my phone doesn't immediately die after leaving the store, which he does. He hands the phone back to me at 9%, and it was extremely warm to the touch, which he claimed was because it was on the fast-charger. 5 minutes after leaving the store, my phones battery percentage quickly goes down and my phone dies. At this point, my phone is officially a brick; it does not turn on at all and does not charge. I take it back to them the next day and they tell me that they are not able to do anything, and that I'd need to either get a new phone or take it to someone who specializes in board repair. At this point, my phone is now factually in a much worse condition than it was initially in, and they essentially told me to kick rocks. Fair enough, because I did not want them to attempt another repair on my phone, I just wanted to see what they would say and if they would offer any assistance in my future repairs, which they immediately shot down. I now have my phone completely fixed, and everything is functioning perfectly. The screen is no longer going out intermittently, my phone does not get hot on a fast charger, and everything is back to normal. Mind you, I still have the same screen I had when I first brought it into uBreakiFix, which they claimed needed to be replaced. The moral of the story is they misdiagnosed my phone, left it in a worse condition than it was initially in, and were not able to help me after it was in said condition. All the workers were nice people and seemed professional, but I do not trust their repair ability one bit. Not to mention, they seem like they are understaffed, which doesn't help if you want your repair to get the attention it deserves. If you don't want to be another number, don't go to uBreakiFix, cause you will be. You can tell by the copy/paste responses to their 1 star reviews."
RATED 5.0
Sep 25, 2025via Google
Shona