RATED 1.0

May 10, 2025·via Google

Arnece Roberts

"If I could give 0 stars I would. Absolutely THE problem when it comes to attorneys this day and age.(maybe it’s just with men). If you want a game where you're being strung along and billed forever playing the rollercoaster game with you and your children's life instead of evidence being presented in a costly/timely and empathetic manner THIS IS YOUR GUY. Mr. Bancroft, i just got off the phone with you where you hung up on me stating that I’m threatening you. Get over your ego and realize that your business as a practicing attorney needs realignment. I wrote you about a standing invoice you provided totaling to less than the amount that I've paid to you months prior with no response. After speaking to your paralegal, then being transferred to your “billing dept.” and speaking to them I was provided with a newer invoice…..with newer charges, where whomever was working before had originally just simply “forgot to send me the invoice”….what a convenient coincidence. After speaking with her, I was transferred to you where I had a conversation with your ego. Well, from the little guy(s) down here Mr. Bancroft, do what's right and fabricating invoices to skip out on paying balances owed on any moneys paid to you for the services that you DID NOT PROVIDE are just not that. Client paid $1750 in retainer fees(half of your 3500 to get the case started) and had to chase said attorney down for enquiries with little to no communications outside of ones that were initiated by me/client, INCLUDING in person conversation with YOU where I unexpectedly paid a visit to your office in August after I could not successfully contact anyone and asked about a status of my case. You did not recall my case by name until we went to your office and you searched my name.(keep in mind, this is three months after contracting). Attorney invoicing per attorney-client portals all state work for balance of $753, with latest payment from client being $631 in October.(this never happened, only payment made was the initial one and didn't make another due to subpar and in my opinion MALPRACTICAL, I'm aware that isn't an official word, service). After a few months of calling and majorly being placed on hold, back and forth's with promises of returned calls or motions with paralegals, multiples of them and finally being frustrated with the reality of paying an attorney and not being fought for……while fighting a vindictive situation with my children as a GREAT DAD I asked for an explanation stating that if I did not hear anything as ai had been I wanted to discontinue services and be refunded via message inside of the client portal, I THEN was given a response…..but not with accountability, not with a plan of action, not to communicate any valuable evidence or structured plan of action, but to speak downward of me on the “dismal” months of non-payment……….ultimately this attorney demanded I paid him his past due amount, in addition to totals for mediations that hadn't even been had yet to avoid him WITHDRAWING. Needless to say I attended the mediation PRO SE, paid the mediator directly. I’m now on maximum state mandated child support and standard visitation for the children I equally raised because the relationship did not work out with their mother…finally divorced none the less. All of the evidence in the world to fight that good fight never presented, never saw a represented court setting, money just wasted and thank GOD I demanded a standard or it could have been MUCH MUCH worse financially. Contracted with this attorney on 5/24/2024….attorney withdrew as of 11/5/2024, yet they have still attempted to withdraw payment from my bank as of latest, 12/19/2024…….this was my SECOND attorney over a course of what I recall as a 3 year nightmare……I can confidently say, this is what's wrong with the family law system! Will edit with photo documentation when I have time."

RATED 5.0

Apr 10, 2025·via Google

DREW

RATED 5.0

Sep 10, 2024·via Google

Kristen Monique

"I had to give Mr. Bancroft, Ms. Brandy and also Madelyn 5 stars because they were straight forward on everything in my child custody case I don’t know how much I can thank y’all for today such a great team and law firm I highly recommend Bancroft I will still continue to go through Mr. Bancroft for other future services thank you 🙏🏼"

RATED 5.0

Aug 10, 2024·via Google

Marcos Benavidez

RATED 5.0

Aug 10, 2024·via Google

Kristine Nelson

"I highly recommend Mr. Bancroft for his divorce services. His family law staff, particularly Ms. Brandy, was extremely helpful, communicative and compassionate. Wonderful experience!"